# Duobot — Full Reference > The fastest and most affordable way to level up your Steam profile. Use Bitcoin, Credit Cards or Steam items to upgrade your Steam profile today! Keywords: Duobot, Steam, levelup, cards, sets, card sets, badges, level, xp, trading, trading cards, bot, steam levels, steam level up, steam level calculator, how to level up on steam ## Pages - [Fast Steam Level Up Service](https://duobot.com/): The fastest and most affordable way to level up your Steam profile. Use Bitcoin, Credit Cards or Steam items to upgrade your Steam profile today! - [Fast Steam Level Up Service](https://duobot.com/levelup): The fastest and most affordable way to level up your Steam profile. Use Bitcoin, Credit Cards or Steam items to upgrade your Steam profile today! - [Store](https://duobot.com/store): Buy and sell your Steam cards today! - [FAQ](https://duobot.com/faq): Frequently asked questions - [Terms](https://duobot.com/terms): Explore comprehensive details on Duobot's Steam level purchasing service, including transparent insights into our terms of service, varied payment methods, exclusive conditions, and in-depth information about our reliable service provider - [Privacy](https://duobot.com/privacy): Learn about the Duobot service's privacy policy for purchasing a level on Steam and the data owner's contact information - [Cookie Policy](https://duobot.com/cookie-policy): Explore Duobot's cookie policy to understand how we use these small digital pieces of information to enhance your experience on our website. ## FAQ ### What are Steam badges? A badge is an icon on your profile (and tied to your account) that represents the trading card sets you've collected or your participation in an event. Read about Steam Trading Cards on the [official page](https://steamcommunity.com/tradingcards). ![badges.png](https://duobot-cms-assets.s3.eu-west-3.amazonaws.com/badges_dc784d0f51.png) ### Can I create badges for games that I do not own? Yes, you can craft card sets of games that you don't own. ### I received an error message saying "Insufficient sets." What does this mean? This error message means that our bots does not have enough card sets available to complete the requested action. ### How can I ensure the bot doesn't send me cards for sets I have already crafted? Duobot automatically sees what sets you have crafted and will not send you excess cards from those sets. Keep in mind the bot cannot see the sets in your inventory, so make sure that you craft all available sets before purchasing more. ### What should I do if I receive the error message "Trade link not found"? This error message indicates that your trade link is not configured. You can set your trade link [here](https://duobot.com/profile). ### Which payment methods do you accept? We accept the following payment methods: * Visa, Mastercard, American Express, and other major credit and debit cards * Bitcoin, ETH, SOL, USDT, USDC and many other cryptocurrencies. * Pix * Google Pay * Apple Pay * Paysafecard and more. ### Will I receive card sets I've already created? Please make sure you have created all of your card sets before purchasing from us. This will ensure we only send you the card sets you need. ### Why does my account have trade restrictions? There are a few different reasons why you may be unable to trade. The reason is typically shown when you try to initiate a trade or perform an action on the Community Market. You can find a list of possible reasons [here](https://help.steampowered.com/en/faqs/view/451E-96B3-D194-50FC). ### Duobot Chrome Extension Guide The Duobot extension is a tool that allows Steam users to craft badges quickly and safely. Follow this step-by-step guide to start using the extension and level up your Steam profile. #### **Step 1: Install the extension** 1. Open Google Chrome (or another compatible browser) on your computer. 2. Go to the Duobot extension page on the Chrome Web Store [here](https://duobot.com/extension). 3. Click on the "Add to Chrome" button and then confirm the installation of the extension. #### **Step 2: Buying Sets** 1. Visit the Duobot.com website to buy card sets. 2. Follow the instructions to complete the purchase using your preferred payment method. #### **Step 3: Create the badges** 1. After purchasing the card sets, return to your browser and open your Steam Badges page. 2. Click the green "Autocraft Badges" option. 3. Click on "Start Crafting" and wait for the badge creation process to be completed. ![duobot-extension2.png](https://duobot-cms-assets.s3.eu-west-3.amazonaws.com/duobot_extension2_72fc7ea6f3.png) ![duobot-extension3.png](https://duobot-cms-assets.s3.eu-west-3.amazonaws.com/duobot_extension3_1b9cf63859.png) #### **Step 4: Progress check** 1. After the crafting process is complete, check your Steam profile to see the newly created badges. 2. Note the increase in your profile level and the new items unlocked in your inventory. Congratulations! You are now ready to use the Duobot extension and level your Steam profile quickly and easily. ### I've accepted the trade offer. Why haven't the items appeared in my inventory yet? The time required for items to appear in your inventory after accepting a trade offer can vary. This typically depends on various factors, including the speed of Steam servers and the size of the trade. In some instances, it may take a few minutes for items to be fully processed and appear in your inventory. If it has been some time since you accepted the offer and the items still haven't appeared, we recommend periodically checking your inventory again. For persistent issues, contact support for further assistance. ### What are the accepted CS2 Keys? * CS20 Case Key * Chroma Case Key * Chroma 2 Case Key * Chroma 3 Case Key * CS:GO Case Key * Clutch Case Key * Danger Zone Case Key * eSports Key * Falchion Case Key * Gamma Case Key * Gamma 2 Case Key * Glove Case Key * Horizon Case Key * Huntsman Case Key * Hydra Case Key * Operation Breakout Case Key * Operation Phoenix Case Key * Operation Vanguard Case Key * Operation Wildfire Case Key * Prisma Case Key * Revolver Case Key * Shadow Case Key * Spectrum Case Key * Spectrum 2 Case Key * Winter Offensive Case Key > Keep in mind that because the Hidra Operation Case Key is cheaper, you won't receive as many card sets as you would with the other CS2 keys. ### Why was my credit/debit card declined? If your credit or debit card was declined during the payment process, it could be due to several reasons: 1. Insufficient Funds: Ensure that you have sufficient funds available in your account to cover the transaction amount. 2. Incorrect Card Information: Double-check that you entered the correct card number, expiration date, CVV, and billing address associated with your card. 3. Bank Restrictions: Some banks may have restrictions on certain types of transactions or purchases made online. Contact your bank to inquire if there are any restrictions or if they have flagged the transaction as suspicious. 4. Security Measures: Your bank or card issuer may have flagged the transaction as potentially fraudulent if it deviates from your usual spending patterns. In such cases, you may need to verify your identity or approve the transaction through your bank's security measures. 5. International Transactions: If you're making an international transaction, your bank may block it as a security measure. Contact your bank to confirm if they allow international transactions and if you need to enable this feature. ### What is Duobot? Welcome to Duobot, your ultimate destination for revolutionizing your Steam experience through advanced leveling services. Based in Portugal and founded in 2018 with just one bot, Duobot has evolved into a premier provider of cutting-edge solutions to enhance your Steam profile. At Duobot, we take pride in our journey from humble beginnings to where we stand today. We have expanded our operations to include multiple bots and now offer a seamless platform for leveling up with ease. We understand the importance of your Steam account and the significant role it plays in your gaming journey. Our mission is to empower gamers like you to unlock the full potential of your Steam profiles through innovative technologies and unparalleled expertise. With Duobot, leveling up on Steam has never been easier. Our platform is designed with efficiency, reliability, and security in mind, ensuring that your leveling experience is both seamless and secure. Whether you're striving to reach new milestones, collect coveted badges, or simply stand out in the gaming community, Duobot is your trusted partner every step of the way. Join us today and embark on a journey towards Steam mastery like never before. ## Terms of Service Last updated: 22/02/2024 These terms and conditions (hereinafter referred to as the "Terms of Service") govern the use of the website Duobot.com (hereinafter referred to as "Duobot") and all its related services. By accessing or using Duobot, you agree to comply with these Terms of Service. If you do not agree with any aspect of these terms, please do not use our service. Description of the Service: Duobot is a service available on Steam that offers a quick, easy, and affordable way to increase your profile level. The service is designed to help users increase the level of their profiles on Steam. Conditions of Use: By accessing or using Duobot, you agree to comply with these Terms of Service and all applicable laws and regulations. You also agree not to use Duobot in a manner that may damage, disable, overload, or impair the service. Payment Methods: Duobot accepts the following payment methods: * Stripe * G2A (gift cards) * Kinguin (gift cards) * Skinback * Nowpayments Intellectual Property Rights: All content present on Duobot, including texts, images, logos, videos, and software, is owned by Duobot or its licensors and is protected by copyright laws and other intellectual property laws. Owner's Responsibility: The owner of Duobot, André M, reserves the right to take appropriate legal action against any person or entity that violates these Terms of Service. Limitation of Liability: Duobot is not liable for any direct, indirect, incidental, special, consequential, or punitive damages resulting from the use or inability to use our service. Changes to the Terms: We reserve the right to modify these Terms of Service at any time, with prior notice. The changes take effect immediately upon publication on Duobot. Your continued use of the service after such modifications constitutes your acceptance of the new terms. Contact: If you have any questions about these Terms of Service, please contact us at the following email address: support@duobot.com. Please also refer to our Privacy Policy ([https://dev.duobot.com/privacy](https://dev.duobot.com/privacy)) and our Cookie Policy ([https://dev.duobot.com/cookie-policy](https://dev.duobot.com/cookie-policy)) to understand how we collect, use, and protect your information. Thank you for choosing Duobot as your service to help increase your level on Steam. ## Privacy Policy Last updated: 22/02/2024 This privacy notice for Duobot ("we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you: * Visit our website at www.duobot.com, or any website of ours that links to this privacy notice * Engage with us in other related ways, including any sales, marketing, or events Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at support@duobot.com. #### **SUMMARY OF KEY POINTS** 1\. **What personal information do we process?** When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us. 2\. **Do we process any sensitive personal information?** We do not process sensitive personal information. 3\. **Do we receive any information from third parties?** We do not receive any information from third parties. 4\. **How do we process your information?** We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. 5\. **In what situations and with which parties do we share personal information?** We may share information in specific situations and with specific third parties. 6\. **How do we keep your information safe?** We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. 7\. **What are your rights?** Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. 8\. **How do you exercise your rights?** The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws. #### **TABLE OF CONTENTS** 1\. **WHAT INFORMATION DO WE COLLECT?** 2\. **HOW DO WE PROCESS YOUR INFORMATION?** 3\. **WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?** 4\. **DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?** 5\. **HOW LONG DO WE KEEP YOUR INFORMATION?** 6\. **HOW DO WE KEEP YOUR INFORMATION SAFE?** 7\. **HOW CAN YOU CONTACT US ABOUT THIS NOTICE?** 8\. **HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?** #### 1\. **WHAT INFORMATION DO WE COLLECT?** **Personal information you disclose to us** In Short: We collect personal information that you provide to us. We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us. Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following: * Email addresses; * Steam profile data; * Cryptocurrency transactions; Sensitive Information. We do not process sensitive information. Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is stored by Stripe and Coinbase. You may find their privacy notice link(s) here: https://stripe.com/privacy and https://www.coinbase.com/legal/privacy. All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information. **Information automatically collected** In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services. We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes. Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our Cookie Notice: http://www.duobot.com/cookie-policy. The information we collect includes: * Log and Usage Data. * Device Data. * Location Data. #### 2\. **HOW DO WE PROCESS YOUR INFORMATION?** In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your personal information for a variety of reasons, depending on how you interact with our Services, including: * To facilitate account creation and authentication and otherwise manage user accounts. * To request feedback. * To send you marketing and promotional communications. * To deliver targeted advertising to you. * To protect our Services. * To identify usage trends. * To determine the effectiveness of our marketing and promotional campaigns. * To save or protect an individual's vital interest. #### 3\. **WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?** In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests. If you are located in the EU or UK, this section applies to you. The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information: * Consent. * Legitimate Interests. * Legal Obligations. * Vital Interests. #### 4\. **DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?** In Short: We may use cookies and other tracking technologies to collect and store your information. We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice: https://www.duobot.com/cookie-policy. #### 5\. **HOW LONG DO WE KEEP YOUR INFORMATION?** In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law. We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible. #### 6\. **HOW DO WE KEEP YOUR INFORMATION SAFE?** In Short: We aim to protect your personal information through a system of organizational and technical security measures. We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment. #### **7\. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?** In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws. We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information. #### **8\. HOW CAN YOU CONTACT US?** If you have questions or comments about, you may email us at support@duobot.com.