Question 1

What are Steam badges?

Accepted Answer

A badge is an icon on your profile (and tied to your account) that represents the trading card sets you've collected or your participation in an event.

Read about Steam Trading Cards on the [official page](https://steamcommunity.com/tradingcards).

![badges.png](https://duobot-cms-assets.s3.eu-west-3.amazonaws.com/badges_dc784d0f51.png)

Question 2

Can I create badges for games that I do not own?

Accepted Answer

Yes, you can craft card sets of games that you don't own.

Question 3

Will I receive card sets I've already created?

Accepted Answer

Please make sure you have created all of your card sets before purchasing from us. This will ensure we only send you the card sets you need.

Question 4

Duobot Chrome Extension Guide

Accepted Answer

The Duobot extension is a tool that allows Steam users to craft badges quickly and safely. Follow this step-by-step guide to start using the extension and level up your Steam profile.

#### **Step 1: Install the extension**

1.  Open Google Chrome (or another compatible browser) on your computer.
2.  Go to the Duobot extension page on the Chrome Web Store [here](https://duobot.com/extension).
3.  Click on the "Add to Chrome" button and then confirm the installation of the extension.

#### **Step 2: Buying Sets**

1.  Visit the Duobot.com website to buy card sets.
2.  Follow the instructions to complete the purchase using your preferred payment method.

#### **Step 3: Create the badges**

1.  After purchasing the card sets, return to your browser and open your Steam Badges page.
2.  Click the green "Autocraft Badges" option.
3.  Click on "Start Crafting" and wait for the badge creation process to be completed.

![duobot-extension2.png](https://duobot-cms-assets.s3.eu-west-3.amazonaws.com/duobot_extension2_72fc7ea6f3.png)

![duobot-extension3.png](https://duobot-cms-assets.s3.eu-west-3.amazonaws.com/duobot_extension3_1b9cf63859.png)

#### **Step 4: Progress check**

1.  After the crafting process is complete, check your Steam profile to see the newly created badges.
2.  Note the increase in your profile level and the new items unlocked in your inventory.

Congratulations! You are now ready to use the Duobot extension and level your Steam profile quickly and easily.

Question 5

I received an error message saying "Insufficient sets." What does this mean?

Accepted Answer

This error message means that our bots does not have enough card sets available to complete the requested action.

Question 6

How can I ensure the bot doesn't send me cards for sets I have already crafted?

Accepted Answer

Duobot automatically sees what sets you have crafted and will not send you excess cards from those sets. Keep in mind the bot cannot see the sets in your inventory, so make sure that you craft all available sets before purchasing more.

Question 7

What should I do if I receive the error message "Trade link not found"?

Accepted Answer

This error message indicates that your trade link is not configured. You can set your trade link [here](https://duobot.com/profile).

Question 8

Why does my account have trade restrictions?

Accepted Answer

There are a few different reasons why you may be unable to trade. The reason is typically shown when you try to initiate a trade or perform an action on the Community Market. You can find a list of possible reasons [here](https://help.steampowered.com/en/faqs/view/451E-96B3-D194-50FC#itemhold).

Question 9

I've accepted the trade offer. Why haven't the items appeared in my inventory yet?

Accepted Answer

The time required for items to appear in your inventory after accepting a trade offer can vary. This typically depends on various factors, including the speed of Steam servers and the size of the trade. In some instances, it may take a few minutes for items to be fully processed and appear in your inventory. If it has been some time since you accepted the offer and the items still haven't appeared, we recommend periodically checking your inventory again. For persistent issues, contact support for further assistance.

Question 10

Which payment methods do you accept?

Accepted Answer

We accept the following payment methods:

*   Visa, Mastercard, American Express, and other major credit and debit cards
*   PayPal
*   Skrill
*   Bitcoin
*   Paysafecard  
    and more.

Question 11

What are the accepted CS2 Keys?

Accepted Answer

*   CS20 Case Key
*   Chroma Case Key
*   Chroma 2 Case Key
*   Chroma 3 Case Key
*   CS:GO Case Key
*   Clutch Case Key
*   Danger Zone Case Key
*   eSports Key
*   Falchion Case Key
*   Gamma Case Key
*   Gamma 2 Case Key
*   Glove Case Key
*   Horizon Case Key
*   Huntsman Case Key
*   Hydra Case Key
*   Operation Breakout Case Key
*   Operation Phoenix Case Key
*   Operation Vanguard Case Key
*   Operation Wildfire Case Key
*   Prisma Case Key
*   Revolver Case Key
*   Shadow Case Key
*   Spectrum Case Key
*   Spectrum 2 Case Key
*   Winter Offensive Case Key

> Keep in mind that because the Hidra Operation Case Key is cheaper, you won't receive as many card sets as you would with the other CS2 keys.

Question 12

Why was my credit/debit card declined?

Accepted Answer

If your credit or debit card was declined during the payment process, it could be due to several reasons:

1.  Insufficient Funds: Ensure that you have sufficient funds available in your account to cover the transaction amount.
2.  Incorrect Card Information: Double-check that you entered the correct card number, expiration date, CVV, and billing address associated with your card.
3.  Bank Restrictions: Some banks may have restrictions on certain types of transactions or purchases made online. Contact your bank to inquire if there are any restrictions or if they have flagged the transaction as suspicious.
4.  Security Measures: Your bank or card issuer may have flagged the transaction as potentially fraudulent if it deviates from your usual spending patterns. In such cases, you may need to verify your identity or approve the transaction through your bank's security measures.
5.  International Transactions: If you're making an international transaction, your bank may block it as a security measure. Contact your bank to confirm if they allow international transactions and if you need to enable this feature.

Question 13

What is Duobot?

Accepted Answer

Welcome to Duobot, your ultimate destination for revolutionizing your Steam experience through advanced leveling services. Based in Portugal and founded in 2018 with just one bot, Duobot has evolved into a premier provider of cutting-edge solutions to enhance your Steam profile.

At Duobot, we take pride in our journey from humble beginnings to where we stand today. We have expanded our operations to include multiple bots and now offer a seamless platform for leveling up with ease.

We understand the importance of your Steam account and the significant role it plays in your gaming journey. Our mission is to empower gamers like you to unlock the full potential of your Steam profiles through innovative technologies and unparalleled expertise.

With Duobot, leveling up on Steam has never been easier. Our platform is designed with efficiency, reliability, and security in mind, ensuring that your leveling experience is both seamless and secure. Whether you're striving to reach new milestones, collect coveted badges, or simply stand out in the gaming community, Duobot is your trusted partner every step of the way.

Join us today and embark on a journey towards Steam mastery like never before.

E-mail

Amount

Receive

Promotional Code

What is Duobot?

	CS2	HYDRA	GEMS	TF2	BALANCE